PingID Administration Guide

Mobile app 2.0 (March 3, 2024) Android

New features and improvements in PingID mobile app 2.0.

We’ve totally revamped the PingID mobile app. Version 2.0 brings you the following features:

New and enhanced UI/UX

New PingID mobile app

We’ve refreshed the PingID mobile app UI, bringing you a more Intuitive design with a user-friendly voice and tone, for a visually appealing app.

PingOne Verify Support

New PingID mobile app

Now you can provide your users with secure ID verification within the PingID mobile app. For details, see the:

Simple and straightforward Approve authentication flow

New PingID mobile app

We’ve developed the most straightforward authentication flow to make authentication even easier. Your users now simply tap Approve and they’re in! To improve security, you can also include a map indicating the location from which the authentication request originated. For details, see Approving a notification message in the PingID User Guide.

Improved security for one-time passcodes

Improved PingID mobile app

We’ve changed one-time passcodes to time-based OTPs (TOTPs), for more secure authentication.

QR Code Info Modal for a better registration experience

Improved PingID mobile app

We’ve added a QR code information modal to help users know where they should look to find their registration QR code, without leaving the registration flow.

Scan button added to the home screen

New PingID mobile app

We’ve added a camera scan button to the PingID mobile app home screen. This enables users to start a Registration, Manual Authentication, or Verification flow from the home screen with just one tap.

In-App Help

New PingID mobile app

We’ve added an In-app help, so that users can find answers to common questions without needing to leave the app. If more information is required, the In-app help also includes a link to the PingID User Guide.

Security, performance, and reliability

Improved PingID mobile app

We’ve made improvements to security, performance, and reliability.