PingID Administration Guide

Resetting your Admin portal password

If you forget your password to the PingOne Admin portal, reset it from the sign-on page.

About this task

If you enter the wrong credentials three times, your account is locked for a 15 minute period.

Steps

  1. On the Admin portal sign-on page, click Change My Password.

    Result:

    The Recover Password window displays.

  2. Enter your email address and click Submit.

    Result:

    You will receive an email link with instructions to reset your password.