PingID Administration Guide

PingID required domains, URLs, and ports

The following URLs must be accessible for the admin console and end user dock.

URL Purpose

https://admin.pingone.com

The URL for admins to connect to the organization’s PingOne and PingID accounts for administration and management purposes

https://desktop.pingone.com

Each organization has its unique user dock sign-on page URL, prefixed by https://desktop.pingone.com/

https://www.pingidentity.com/en/resources/downloads/pingid.html

The PingID clients download page, including the SSH, VPN, PingFederate SSO integration kits, desktop app, Windows login, Windows login passwordless, and Mac login integration clients

The following two tables show the access level required for each integration or client app. Where the first table shows “Yes”, the appropriate domain is shown in the second table. In addition, port 443 must be open for the selected domains to enable HTTPS traffic.

Integration/Client App Server Level Access Client/Browser Level Access

API

Authenticator

API

Authenticator

PingID Adapter

Yes

Yes

No

Yes

RADIUS PCV

Yes

No

No

No

SSH

Yes

No

N/A

N/A

Win Login

N/A

N/A

Yes

Yes

Mac Login

N/A

N/A

Yes

Yes

ADFS

Yes

Yes

No

Yes

Mobile Clients

N/A

N/A

Yes

No

Desktop Apps Clients

N/A

N/A

Yes

No

Custom API Apps & Integrations

Yes

No

N/A

N/A
PingID PingIDCloud Service Region Domain

API

North America (NA)

idpxnyl3m.pingidentity.com

ohi-idpxnyl3m.pingidentity.com

ore-idpxnyl3m.pingidentity.com

Authenticator

authenticator.pingone.com

API

Europe (EU)

idpxnyl3m.pingidentity.eu

fra-idpxnyl3m.pingidentity.eu

ire-idpxnyl3m.pingidentity.eu

Authenticator

authenticator.pingone.eu

API

Australia (AU)

idpxnyl3m.pingidentity.com.au

Authenticator

authenticator.pingone.com.au

Organizations that permit the download and usage of the PingID desktop app or other PingID integrations should also permit access to the PingID products download page URL, also with port 443 open.

If you use email for PingID one-time passcodes (OTP), ensure that your email system allows delivery of OTP messages. For more information, see https://aws.amazon.com/blogs/messaging-and-targeting/amazon-ses-ip-addresses/.