PingID Administration Guide

Disabling a user’s service

Disable a user’s service if you want to block the user’s access to a service for an unspecified length of time, such as due to security issues or user absence.

About this task

You can subsequently re-enable the user’s access if you choose.

Steps

  1. In the PingOne admin portal, go to Users → Users by Service.

  2. From the list of services, click the desired service.

  3. For the selected user, click the Expand icon to expand the user activity panel for the service.

  4. Click Disable to disable the user’s access to the service.

    You can choose to re-enable the user’s service access from this panel later.