Mobile app 1.14 (June 27, 2021) Android

Enhancements

New welcome screen

We’ve added a welcome screen, to provide the following information to the end user:

General overview of PingID mobile app
How to pair your device with PingID mobile app for the first time
How to restore PingID mobile app when upgrading or changing your device
What to do if you can’t unpair PingID mobile app yourself

The welcome screen appears when the user opens PingID mobile app for the first time. It is also accessible from the Pair your device (QR code) window Info button.

One-time passcode (OTP) enhancements

When opening the PingID mobile app, only a valid OTP is displayed and the OTP now appears more rapidly. NOTE: Dotted lines may appear in place of numbers for a few moments, until a valid OTP is shown.

Performance, security, and reliability

Improvements to performance, security, and reliability.

Deprecated features

Support for Android 6 and lower

This version of PingID mobile app does not support Android 6.x and lower.