PingID Administration Guide

Verifying your PingID installation

Before performing the post-installation steps, verify the successful installation of PingID.

Steps

  1. Run the binary

    pingid_fc

  2. Confirm that you get the pairing instructions.

    If there are any problems with the installation, check the log files to identify the problem.

    • The log file location is defined in the configuration file. Learn more in PingID SSH configuration file parameters.

    • If the log file indicates a problem with the file permissions for the PingID properties file or the pingid.conf file, verify that the permissions are set to 644. The integration with SSH requires that only the file owner have write-access to these two files.

  3. Verify connectivity to the PingID server.

    Choose from:

    • For US accounts:

      curl -I \https://idpxnyl3m.pingidentity.com/pingid/heartbeat

    • For EU accounts:

      curl -I https://idpxnyl3m.pingidentity.eu/pingid/heartbeat

    • For Australian accounts:

      curl -I https://idpxnyl3m.pingidentity.com.au/pingid/heartbeat

      The actual host name can be found in the pingid.properties file.

  4. Confirm that you get a 200 response.

  5. If the connection fails, make sure that the outbound connection to host and port 443 are open on your system’s firewall.