PingID Administration Guide

Configuring OTP push notifications

You can configure PingID to send a push notification to your users and automatically open PingID mobile app on their device, when requesting a one time passcode.

About this task

When this option is enabled, if a user starts a flow that requires them to enter an OTP, the user no longer has to open their app and search for an OTP. PingID sends a push notification to the user’s device. When the user taps the notification, PingID mobile app opens automatically and generates a new OTP.

Steps

  1. In the admin console, go to Setup → PingID → Configuration.

  2. In the Mobile App Authentication section, in the OTP Push Notifications field, click Enable.

    A screen capture of the One-Time Passcode push notifications option
  3. Click Save.