PingID Administration Guide

Displaying details of accessing device

When an authentication request is sent to a mobile device, you can have it include details of the accessing device, such as a map showing its location.

This feature determines the location of the accessing device using its IP address and only supports IPv4. As a result, the location shown on the map might be less accurate compared to other location-detection methods.

About this task

Use the Show Authentication Information setting to disable/enable this option.

Steps

  1. In the PingID admin portal, go to Setup → PingID → PingID Settings → Configuration.

  2. In the Mobile App Authentication section, set Show Authentication Information to Disabled or Enabled.