PingID Administration Guide

Installing an APNs certificate for iOS in MobileIron

To support iOS devices, install an Apple mobile device management (MDM) certificate in the organization’s MDM.

Steps

  1. In the MobileIron admin console, download an Apple Push Notification service (APNs) Certificate Signing Request (CSR):

    1. Go to Admin → Apple/iOS → MDM Certificate → Download.

    2. Click Download File.

  2. Sign on to the Apple Push Certificates Portal.

    Screen capture of the Apple Push Certificates Portal.

  3. Click Create a Certificate on either the Get Started window, or the Certificates for Third-party Servers window.

    If your organization does not yet have any Apple Push Certificates, the Get Started section is displayed. Otherwise, the Certificates list view window is displayed.

    Screen capture of the Apple Push Certificates Portal Get Started window. The Create a Certificate button is highlighted.

  4. To browse for the CSR file created earlier, click Choose File, and then click Upload.

    Screen capture of the Create a New Push Certificate window with Choose File highlighted.

  5. Click Download.

    Screen capture of the Apple Push Certificates Portal showing the Certificates for Third-Party Servers section and the Download option highlighted.

  6. Upload the APNs certificate in MobileIron.

    1. Go to Admin → Apple/iOS → MDM Certificate.

      Screen capture of the MDM Certificate window. The Certificate Info is displayed and the status is Successfully Installed. There is a button to Renew Certificate if needed.

  7. Click Save.