PingID Administration Guide

PingID integration for Mac login 1.3.8 (September 16, 2026)

September 16

Mac widgets greyed out

Fixed TRIAGE-31899 TRIAGE-32017 PingID integration for Mac login

We’ve fixed an issue where standard Mac widgets such as Clock and Calendar were greyed out after signing on with the PingID integration.

"Invalid password" UI shown after local macOS account lockout

Fixed TRIAGE-35196 PingID integration for Mac login

We’ve fixed an issue where the UI continued to indicate an invalid password in situations where the local macOS account was locked after too many failed sign-on attempts.

Incorrect offline MFA decision in proxy environment

Fixed TRIAGE-35301 PingID integration for Mac login

When the PingID integration was used on computers in a proxy-only environment, there were cases where the decision to use offline or online MFA was not made correctly after locking the screen. This issue has been fixed.

Keyboard layout selector not available on lock screen

Fixed TRIAGE-35717 PingID integration for Mac login

We’ve fixed an issue where the keyboard layout selector in the menu bar was not available on the lock screen when using the PingID integration.

Locking screen results in black screen

Fixed TRIAGE-36322 PingID integration for Mac login

We’ve fixed an issue where locking the screen resulted in a black screen on computers with the PingID integration following a macOS upgrade.

Support for macOS 27

Info PingID integration for Mac login

You can use the PingID integration for Mac login on the newly-released macOS 27 (Golden Gate).

Installation of PingID integration on macOS 26.7 and onward

Info PingID integration for Mac login

Due to an issue with macOS 26.7 and onward, you’ll encouter problems if you try using the UI-based installation of the PingID integration. Until Apple resolves this issue, use only the CLI-based installation.