PingID Administration Guide

Mobile app 3.8.1 (September 14, 2026) Android

New features and improvements in PingID mobile app 3.8.1.

Some accounts not appearing after upgrade to 3.8.0

Fixed TRIAGE-36994 PingID mobile app

We’ve fixed an issue that was causing some accounts to temporarily disappear from the app after upgrading to PingID mobile app 3.8.0.

Issue with authentication actions on Android watches

Fixed TRIAGE-37140 PingID mobile app

We’ve fixed an issue that was allowing some users to continue to approve or deny an authentication request from their Android smartwatch when notification-based authentication actions were disabled.

Improvements to security, performance, and reliability

Improved PingID mobile app

We’ve made some general improvements to security, performance, and reliability.