PingID Administration Guide

Configuring an authenticating from new device rule (web policy)

Define which authentication action to prompt the user with when a user signs on through the web and attempts to authenticate with a new device for the first time.

Steps

  1. From within the relevant policy, click Add Rule and select Authenticating From New Device.

    A screen capture of the Authenticating From New Device rule.

    Result:

    The Authenticating From New Device rule is added to the policy.

  2. From the Action list, select the action to use when authenticating with a device for the first time.

    Choose from:

    • Authenticate: Allow the user to authenticate using any of the authentication methods allowed at the policy level.

    • Allowed Methods: Click Allowed Methods to reveal a list of authentication methods allowed by this policy, and then select the check box of each authentication method that you want to allow for this rule. See Rule authentication actions for description per authentication type.

  3. Click Save.

  4. In the Policy list, click and drag the new policy and place it in the order in which you want it to be considered. Click Save Order.

Next steps

To ensure the policy is applied to your organization, go to PingID → Configuration and ensure Enforce Policy is set to Enabled.