PingID Administration Guide

Managing a Twilio account

Managing a Twilio account includes changing the originating numbers, fallback settings and updating or deleting a custom account.

About this task

Managing an account includes:

  • Changing active originating numbers and fallback setting (as in Configuring a Twilio account)

  • Changing to another account

  • Deleting the custom account

Steps

  1. In the PingID admin portal, go to Setup → PingID → Configuration.

  2. In the Twilio Account section, from the Organization Numbers list, select at least one originating telephone number to use. A screen capture of the Twilio Account section.

  3. Manage your Twilio account according to the following table.

    Option Description

    Fallback To Default Account

    To default to the Ping Identity Twilio account in the event of an error with your account, in the Fallback To Default Account section, select Enable. This option is disabled by default.

    Change Account

    To switch to a different account, click Change Account. For more information, see Configuring a Twilio account.

    Ping Identity radio button

    To delete the active custom account, click the Ping Identity radio button.

  4. Click Save.