Configuring authentication when the device is locked
Configure the Authentication While Device Is Locked setting to enable or disable users using swipe to authenticate with PingID without unlocking their devices. The default setting is Enable.
About this task
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This configuration is supported on the mobile app 1.7 and later and is only relevant for swipe authentication on devices running Android versions later than Android Q. |
For details about the user experience for authenticating with an Android device, see the PingIDEnd User Guide.
Steps
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In the admin console, go to Setup → PingID → Configuration.
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In the Authentication While Device Is Locked section of the Mobile App Authentication section, click one of the following:
Choose from:
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Disable: Users must unlock their device before authenticating.
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Enable: Users can authenticate without first unlocking their mobile device.
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Click Save.