PingID Administration Guide

October 13, 2021

Resolved issues

Ticket ID Description

STAGING-13693

When using the offlinepairing API method to pair a user via a voice number that has an extension, there were cases where a 400 server error or 500 server error was returned. This issue has been resolved.

STAGING-13694

When Maximum Allowed Devices was set to 1, API requests to add a second device for the user returned error 20549 ("user already exists"), rather than the correct message, 20562 ("user.exceeded.num.of.devices"). This issue has been resolved.