PingOne Advanced Identity Cloud

Manage users

The user lifecycle management (user LCM) feature lets you perform administrative tasks on behalf of other users, delegating key responsibilities without granting you full admin privileges.

As a designated user, you can now manage the entire lifecycle of specific users directly from your dashboard. This includes the ability to:

  • Create new user accounts.

  • Modify existing user profiles.

  • Delete users who are no longer with the organization.

To ensure proper governance and security, the system submits every significant action you take, such as creating or deleting an account, as a request that requires workflow approval. This approach streamlines user management by empowering those closest to the business needs to handle these tasks.

Create a new user

  1. In the Advanced Identity Cloud end-user UI, sign on as your test user who has application permissions.

  2. Go to Administer > Users.

  3. On the Users page, click add New User.

  4. In the New user modal, fill out the form for the new user.

  5. Click Submit.

    A change request is entered in the system and must be approved by the user specified in the workflow.

Modify a user

  1. In the Advanced Identity Cloud end-user UI, sign on as your test user who has application permissions.

  2. Go to Administer > Users.

  3. Click more_horiz > Edit to edit a user.

  4. Modify any field in the Profile page and click Save.

    A change request is entered in the system and must be approved by the user specified in the workflow.

Delete a user

  1. In the Advanced Identity Cloud end-user UI, sign on as your test user who has application permissions.

  2. Go to Administer > Users.

  3. Click more_horiz > Delete to remove a user.

  4. In the Delete User? modal, click Submit if you’re certain you want to delete the user.

    A change request is entered in the system and must be approved by the user specified in the workflow.