PingOne Advanced Identity Cloud

Atlassian Jira

The Advanced Identity Cloud Atlassian Jira application lets you manage and synchronize data between Advanced Identity Cloud and Atlassian Jira.

Register the application

  1. In the Advanced Identity Cloud admin console, go to Applications, and click grid_view Browse App Catalog.

  2. In the Browse App Catalog modal, select an application, and click Next.

    Select the latest application version.

  3. Review the Application Integration information, and click Next.

  4. In the Application Details window, specify the name, description, application owners, and logo for the application.

  5. To make the application an Authoritative source of identity data, select the Authoritative check box. This option is not available for every application.

  6. Click Create Application.

Configure provisioning

After you register the application, you can configure provisioning.

  1. In the Advanced Identity Cloud admin console, on the Provisioning tab:

    • If setting up provisioning for the first time, click Set up Provisioning.

    • When editing existing settings in the Connection area, click Settings.

  2. Configure the following fields:

    Field Description

    SCIM Endpoint

    The URL defining the root for the SCIM endpoint. For example, https://myserver.com/service/scim.

    SCIM Protocol Version

    Choose version 1 or version 2. The default is 1.

    Authentication Method

    The method for authenticating on the remote server: BASIC, OAUTH, or TOKEN. The default is TOKEN.

  3. Depending on the Authentication Method, configure the applicable fields:

    • BASIC

    • OAUTH

    • TOKEN

    Field Description

    User

    The basic authentication username for the SCIM service.

    Password

    The basic authentication password for the SCIM service.
    Field Description

    Token Endpoint

    The OAuth 2.0 endpoint where a new access token is requested for the SCIM service.

    Client Id

    The OAuth 2.0 client identifier for the SCIM service.

    Client Secret

    The OAuth 2.0 client secret for the SCIM service.

    Scope

    The OAuth 2.0 scope to use.

    Grant Type

    The OAuth 2.0 grant type to use (client_credentials or refresh_token).

    Refresh Token

    Used by the refresh_token Grant Type.
    Field Description

    Auth Token

    The auth token for the SCIM service.

  4. Configure the HTTP connection pool:

    Field Description

    Maximum Connections

    The maximum size of the http connection pool. The default is 10 connections.

  5. Optionally, click Show advanced settings to set any of the following options:

    Field Description

    Disable Http Compression

    Content compression is enabled by default. Select this property to true to disable it.

    Connection Timeout

    Define a timeout (in seconds) for the underlying http connection. The default is 30 seconds.

    Debug/Test settings
    Only use these settings for test environments. Don’t enable for production environments.

    Selecting this option displays the following options:

    • Accept Self Signed Certificates: Enable to accept self-signed certificates.

    • Disable Host Name Verifier: Enable to disable hostname verifiers.

    Read Schema

    Read/discover the schema from the Atlassian SCIM endpoint. If true (enabled), the application reads the schema from the server. If false (disabled), the application provides a default schema based on the object classes in the configuration. The default value is true (enabled).

    Exclude Unmodified

    Select this option to synchronize only the modified properties on a target resource.

  6. Click Connect.

  7. Verify the information in the Details tab.

Provision side tabs

The object type determines the side tabs that display on the Provisioning tab. Use the object type list to select an object type, such as Group. Afterward, you can configure properties in the different sub-tabs under the Provisioning tab.

Sub-tabs under the Provisioning tab
Provisioning tab Description Related sections

Details

View and manage an application, including name, ID, and native type.

Select the specific application from Provision settings for an application.

Properties

View and manage properties for the selected object type.

Manage application attributes

Data

View data about the selected object type.

View user access data

Mapping

View and manage mappings from the Advanced Identity Cloud admin console properties to external system properties and from external system properties to the Advanced Identity Cloud admin console properties.

Manage mappings

Reconciliation

Preview mappings on target applications between external systems and the Advanced Identity Cloud admin console, and reconcile the data between the two systems.

View and manage rules for the users and groups that use your application.

View and manage schedules for Full and Incremental reconciliation.

Reconcile and synchronize end-user accounts

Privacy & Consent

Manage end-user data sharing and synchronization.

Configure end-user data sharing

Rules

View and manage provisioning rules for mappings between Advanced Identity Cloud and a target application.

Manage provisioning rules

Advanced Sync

Create and manage mappings between an identity profile and an application or between applications.

Manage advanced sync

Next steps