PingOne Advanced Identity Cloud

Jumio settings

Jumio is a third-party identity verification provider that integrates with Advanced Identity Cloud for authentication and registration journeys. It can capture and validate a user’s government-issued ID document, compare it with a selfie, and use liveness detection to help verify the user’s identity.

You must have a Jumio account to use this integration.

Learn more about using Jumio in journeys with the Jumio identity verification nodes.

Before you begin

Before configuring Jumio in Advanced Identity Cloud, ensure you have the following:

  • An active Jumio account. To generate API credentials, in the Jumio Customer Portal go to Settings > Managed Services > Identity Verification > API Credentials > OAuth2 Clients, and select Initialize and Retrieve & Delete permissions. Note the generated API token and secret.

  • Your Jumio deployment region: US, EU, or SG (APAC).

  • The fully qualified domain name (FQDN) of your Advanced Identity Cloud tenant, for use as the redirect URI in Jumio.

Configure Jumio settings

  1. In the Advanced Identity Cloud admin console, go to verified_user Authentication > Identity Verification.

  2. Click Jumio.

  3. If Jumio is not already enabled, click Enable Jumio to create it with default settings before configuring it.

  4. Configure the following settings:

    Server

    The Jumio deployment region for your account.

    Select one of the following: US, EU, or SG (APAC)

    Token

    The API token generated from the Jumio Customer Portal.

    To generate a token, in the Jumio Customer Portal go to Settings > Managed Services > Identity Verification > API Credentials > OAuth2 Clients and select Initialize and Retrieve & Delete permissions.

    Secret

    The API secret generated alongside the token in the Jumio Customer Portal.

    Merchant Reporting Criteria

    The reportingCriteria parameter configured in your Jumio setup.

    Do not include personally identifiable information (PII) in this field.
    Customer Internal Reference

    The customerInternalReference parameter configured in your Jumio setup.

    Do not include personally identifiable information (PII) in this field.
    Redirect URI

    The endpoint Jumio redirects users to after identity verification.

    Set this to https://<tenant-env-fqdn>/am, where tenant-env-fqdn is the fully qualified domain name of your Advanced Identity Cloud tenant.

  5. Click Save.