PingOne Advanced Identity Cloud

Manage provisioner schedules

Manage schedules on a provisioner to control liveSync, the incremental synchronization process that detects changes in an external system and brings them into Advanced Identity Cloud.

Each liveSync schedule is configured for a specific external object type, for example, the Account or Group object type exposed by the connector. A single schedule applies to every mapping that uses that object type as its source.

A liveSync schedule is different from a full reconciliation schedule. A full reconciliation schedule, which compares all records between systems, is configured on a per-mapping basis in advanced sync.

View provisioner schedules

  1. In the Advanced Identity Cloud admin console, go to power Integrations > Provisioners.

  2. Click the provisioner you want to view schedules for.

  3. Click the Schedules tab.

The Schedules tab displays any liveSync (incremental reconciliation) schedules associated with the provisioner and its object types.

Configure a provisioner schedule

To add, edit, or delete a liveSync schedule for a specific provisioner object type:

  1. In the Advanced Identity Cloud admin console, go to power Integrations > Provisioners.

  2. Click the provisioner you want to configure.

  3. In the object type list in the upper-left corner, select the object type to schedule for incremental reconciliation.

  4. Click the Schedules tab.

  5. Do one of the following:

    • If no schedule exists, click Set Up.

    • If a schedule exists, click the row to edit it.

  6. In the Schedule Incremental Reconciliation Job modal, manually configure the frequency and interval or use a cron expression.

    • To manually schedule a liveSync operation (default):

      1. In the Frequency section, choose how often to run the job (for example, every few hours, days, weeks, or months). By default, the schedule runs every day.

      2. (Optional) Set a specific start date and time and, if needed, an end condition. You can choose to run the job a fixed number of times, until a specific date, or indefinitely.

      3. Click Save.

        If you specify a start date and an end date, the time zones must match to create a valid schedule.

    • To schedule a liveSync operation using a cron expression:

      1. Enable the Use cron toggle.

      2. In the Frequency field, enter a valid cron expression.

        Learn more about validating a cron schedule expression in Validate cron trigger expressions.

      3. Click Save.

After you save the schedule, liveSync runs at the configured interval for that provisioner object type. Any advanced sync mappings that use the provisioner object type as the source will see changes as they are detected by liveSync.

To temporarily stop liveSync for an object type, edit its schedule, disable or clear the configuration, and then save your changes.

Run liveSync immediately

You can run liveSync immediately for a provisioner object type, without changing its configured schedule. This is useful for:

  • Testing a new or updated provisioner, to confirm the connector can reach the target system and detect changes.

  • Kicking off a catch-up run between scheduled jobs.

  • Verifying fixes after adjusting settings or permissions.

To run liveSync immediately:

  • Click Sync Now for the provisioner object type to trigger an immediate liveSync run without changing the configured schedule.