PingOne Advanced Identity Cloud

Notifications

This page lists outbound notifications sent by Identity Governance. Use the Notification Tasks page to review each notification’s dates, recipient, message, and delivery status.

Notifications page with notification list and filters

View notifications

To open the Notification Tasks page:

  1. In the Advanced Identity Cloud admin console, go to Governance > Notifications.

  2. Review the notifications list. Use the pagination control to move between result pages.

Filter notifications by status

Click to display the status:

  • Complete: Displays completed notification tasks.

  • Pending: Displays any pending notifications tasks.

  • Failed: Displays any failed notification tasks.

Review notification fields

The following table lists the notification fields and their descriptions:

Notification field Field description

Created on

The date and time when the notification was created.

Send Date

The date and time when the notification is scheduled to be sent.

Template

The notification template.

Recipient

The notification recipient.

Message

The notification message.

View notification details

Open a notification’s details to inspect its delivery status and task data. The details show the raw task record for that notification.

  1. In the notification list, click the Ellipsis icon (more_horiz), and then click View Details for a task.

  2. Review the raw task JSON to confirm the notification task status, request context, task identifier, remaining delivery attempts, system messages, metadata, and task data.

The taskData object contains notification-specific details, so its fields vary by task.

{
  "date": null,
  "status": "complete",
  "context": {
    "request": "request-0001"
  },
  "type": "notification",
  "id": "notification-task-0001",
  "remainingAttempts": 3,
  "systemMessages": [],
  "metadata": {
    "modifiedDate": "2026-08-25T12:00:00.000Z",
    "createdDate": "2026-08-25T11:55:00.000Z"
  },
  "taskData": {}
}

Filter notifications

Filter notifications to focus on a date range or other criteria. The filtered list helps you find the tasks you want to review:

  • In the From field, enter the start date in mm/dd/yyyy format, and select a start time.

  • In the To field, enter the end date in mm/dd/yyyy format, and select an end time.

  • Click Show Advanced Filters to display additional filter options, such as the Object Type. The available values are: All, Campaign, Request, and Violation. You can also run a filter based on a specific notification ID.