This task describes the steps required to add an existing PingID tenant to a PingOne environment. In order to add an existing PingID tenant, the following conditions must be met:

  • You must have a full PingOne license. This option is not available with a trial license.
  • Your PingID license must support a connection to PingOne.

Learn more in Licensing.

  1. In the admin console sidebar, click the Ping Identity logo to open the Environments page.
  2. Click the + icon.
    A screenshot of the Environments page in PingOne.

    The Create Environment setup assistant starts.

  3. In the Select a solution for your Environment section, click Build your own solution.
  4. Click the Show Trials toggle.
  5. In the Select a solution for your Environment section, select the PingOne SSO and PingID services.
    Screen capture of PingOne environment creation, adding PingOne SSO and PingID.
  6. Click Next.
  7. On the PingID tile, click I want to integrate with an existing account.
  8. In the Username and Password fields, enter the administrator credentials for your existing PingID tenant.
  9. Click Validate Account.
    Screen capture of PingID environment deployment screen, with the option selected to integrate PingID with an existing account.
  10. After PingOne has validated your account, click Confirm.
    Screen capture of PingOne environment deployment screen after successful account validation.
  11. Click Next.
  12. Define your environment by entering the following:



    Environment Name

    A unique identifier for the environment.

    Description (optional)

    A brief description of the environment.

    Environment Type

    Select Sandbox or Production. Sandbox environments are typically used for configuration and testing before deployment. Production environments are typically used for live configurations that are deployed for real-world use. Learn more about environment types in Environment properties.

    Generate sample populations and users in this environment

    Select this check box to generate two populations and 40 sample users in the new environment.


    The appropriate geographical region for the environment. The list shows only regions that are included with your license.


    You can't change the region after the environment has been created.


    Select the license to use for this environment. The available licenses for your organization are shown in the License list. Learn more in Licenses.

  13. Click Finish.

The new environment is created in your PingOne organization and is listed on the Environments page.