Customizing notifications using the admin console
Steps
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Go to User Experience → Notification Templates.
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Click the expand arrow next to the notification template Strong Authentication to expand it.
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Click the Email tab to view the current email notification Subject and Body texts.
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Click the Pencil icon on the right to enter editing mode.
If there are multiple delivery methods, you see editable templates for all delivery methods on the same page and any required and optional embedded dynamic variables next to each template.
Notification templates are configured at the environment level. Take extra care when editing notification texts. Going forward, any email template change for authentication notifications is reflected in the email message texts in all authentication requests of all users in the current environment.
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In the Email → Body field, use the required
{otp}and optional$\{user.username}dynamic variables. Enter the following text:Hello ${user.username}, Your passcode is: ${otp}. -
To save, click the Check mark icon.
For more information and configuration options, see Notification templates.