PingOne

Managing user sessions

User sessions provide access to applications and resources in PingOne.

In a user’s details panel, the Services > Authentication tab shows recent user sessions with time, application (browser agent), device, and location. PingOne retains a maximum of 10 sessions per user, including expired sessions. The oldest session is dropped when the maximum of 10 sessions is reached.

Managing a user’s sessions

You can end recent sessions for a particular user. Ending a recent session signs the user off from PingOne. You can end a session if you detect suspicious activity, for example.

You can’t end your own session if it’s the current session. Sign off to end your current session.

Steps

  1. In the PingOne admin console, go to Directory > Users and browse or search for the user whose session you want to end.

  2. Click the user entry to open the user details panel.

  3. Click the Services > Authentication tab.

  4. In the Sessions & Devices section, locate the appropriate session, click the More Options (⋮) icon, and then click End session.

    A screen capture of the Services > Authentication tab showing the End Session option in the Sessions and Devices section.

If an administrator ends the current session for a user, the user might retain access to the self-service application until their current token expires. This is typically five minutes, but might be longer depending on how the token duration is configured.

Managing your own user sessions

Before you begin

You can use the self-service application to manage your own sessions. You can end a session if you detect suspicious activity, for example.

You can’t end your current session from the self-service application. You must sign off to end your current session.

Steps

  1. In the PingOne admin console, click your name in the upper right corner and then click Profile.

  2. Click the Accounts & Sessions tab.

  3. In the Sessions & Devices section, locate the applicable session.

  4. Click the More Options (⋮) icon and click Sign Off.