PingOne

Managing user sessions

User sessions provide access to applications and resources in PingOne.

In a user’s identity details, the Authentication tab shows recent user sessions with time, application (browser agent), device, and location.

Managing a user’s sessions

You can delete recent sessions for a particular user. Deleting a recent session will sign the user out of PingOne. You can delete a session if you detect suspicious activity, for example.

You can’t delete your own session if it is the current session. Sign off to end your current session.

Steps

  1. In the PingOne admin console, go to Directory > Users and browse or search for the user whose session you want to delete.

  2. Click the user entry to open the user details panel.

  3. Click Services tab and select Authentication.

  4. In the Sessions & Devices section, locate the appropriate session, click the More Options (⋮) icon, and then click End session.

End user session

If an administrator ends the current session for a user, the user might retain access to the self-service application until their current token expires. This is typically five minutes, but might be longer depending on how the token duration is configured.

Managing your own user sessions

Before you begin

Sign off to end your current session.

You can use the self-service application to manage your own sessions. You can delete your own sessions, but not the current session. You can delete a session if you detect suspicious activity, for example.

Steps

  1. In the upper right corner of the page, click your name and then click Profile.

  2. Click the Accounts & Sessions tab.

  3. Locate the appropriate session.

  4. Click Sign off.