PingOne

Use Case: Configuring Burst SMS as a provider with PingOne

Add Burst SMS as your organization’s provider account to send SMS notification messages.

About this task

To add Burst SMS as your organization’s provider account:

Steps

  1. Go to Settings > Sender.

  2. Select SMS/Voice.

  3. Select Custom Provider.

    Selecting Custom Server deletes any existing custom provider configuration, if one exists.

  4. Provider Name: Enter a meaningful name for your Burst SMS provider account.

  5. Authorization: Select Basic and then enter

    1. User Name: Enter the username for your Burst SMS provider account.

    2. Password: Enter the password for your Burst SMS provider account.

      When editing an existing configuration, you can click Change Account to enter a new password for the custom provider account.

  6. Origination Number: Click Add Sender Phone Number to configure a sender phone number. A new row is added. Enter the following information:

    1. Sender Phone Number: Enter the phone number that sends the notification. You can leverage shortcodes and toll-free numbers for increased throughput for US numbers.

    2. Phone Number Type: Enter the type of phone number you are using:

      • Standard: The Sender Phone Number must conform to the valid format of a full international phone number.

      • Toll-free: The Sender Phone Number should be a valid toll-free phone number (US only). It is the customer’s responsibility to confirm that the number is toll-free.

      • Short code: The Sender Phone Number must conform to the valid format of a short code phone number (US only). It is the customer’s responsibility to confirm that the number is a short code.

    3. Select the SMS checkbox to use the number for SMS call.

    Repeat this step to configure additional sender phone numbers.

  7. SMS:

    To use Burst SMS to send SMS messages, configure this section.

    1. Type: Select the GET operation to issue SMS notification requests to the associated vendor URL endpoint.

    2. URL: Enter the following URL: https://api.transmitsms.com/send-sms.json?to=${to}&from={from}&message=${message}

    3. Plus sign: Select Enabled to enable the standard number format for the sender and recipient numbers, including a leading plus sign.

  8. Click Save.

  9. To check SMS configuration, in the SMS area, click Send Test SMS and, in the modal, enter a destination phone number to test receiving an SMS notification from Burst SMS, and then click Send. A test SMS notification should be received on the destination phone.