PingOne

PingOne Verify types of verification

PingOne Verify offers different types of verification to enable secure user verification. Learn more about configuring these verifications in Verify policies.

Verification Description

Government ID

Verification based on government-issued documents. For example, a driver license or a passport.

By default, Government ID verifications use an automated inspection system. If automated verification is unsupported or fails due to poor image quality, the process falls back to manual inspection or a step-up approach (automated followed by manual).

For users in India, you can also perform Aadhaar eID verification using DigiLocker. This method allows users to share official identity attributes directly from their government-backed electronic wallet. By using this electronic path instead of image-only checks, you can reduce manual reviews and document failures while maintaining compliance with Indian digital identity standards.

Verification is performed on PingOne Verify transactions by default, unless a customized verify policy is assigned to the transaction when it’s created.

Facial Comparison

A live photo (selfie) compared with government ID documents for verification.

Verification is performed on PingOne Verify transactions by default, unless a customized verify policy is assigned to the transaction when it’s created.

Liveness

A liveness check on the live photo (selfie) for verification.

Verification is performed on PingOne Verify transactions by default, unless a customized verify policy is added to the transaction when it’s created.

Voice Verification

Verification using voice samples of the end user. There are two types of voice verification policies: enrollment and verification.

Voice verification is deprecated and will be removed on October 17, 2026.

Phone

Phone verification using OTP.

Email

Email verification using OTP.

Identity Data

Data Matching compares the identity data extracted during verification with data from an identity record.

Data-based Identity Verification

Verify user identity attributes with trusted third-party data.