PingOne standard platform limits

The PingOne platform includes default limits to ensure secure and reliable access for all of our customers.

This is not a comprehensive list of all usage limits on PingOne. Limits on this list are subject to change. If you experience issues or have questions that aren’t addressed in the following tables, contact your solution architect or open a support case in the Ping Identity Support Center.

Transactions
Type	Limit
HTTP API requests per source IP	100 requests per second
SMS messages	50 per day per user
Email messages	50 per day per user
Gateway requests	500 per second per gateway instance
Webhook delivery	500 messages of 1 KB each per POST, 72 POSTs per second

Identity data
Type	Limit
Custom attribute schema	Maximum of 200 string attributes and 200 JSON attributes
Combined size of custom string and custom JSON attributes	Maximum is determined by the current, cumulated size of the user profile, which must not exceed 16 KB. Learn more in Custom attributes.

Administration
Type	Limit
Admin groups	Maximum of 500
Role assignments per admin group	Maximum of 3500
Population level role assignments	Maximum of 250
Role assignments per user or Worker application	3500 roles

Environments, populations, and groups
Type	Limit
Environments	Varies by subscription plan: Trial plan max: 5 per organization Platform max: 500 per organization For limits specific to your plan, contact Support or your solution architect.
Populations	10,000 per environment
Groups	100,000 per environment
Identities	1 million per environment for trial plans, up to 50 million per environment depending on your contract
Group memberships	10,000 per identity. Due to size limits on ID tokens, the number of groups returned in a token could be lower.
PingOne Advanced Services or PingID deployments	100 per organization

Sign-on policies
Type	Limit
Sign-on policies	100 per environment
Steps/actions	21 per policy

Applications
Type	Limit
Applications (including Application Portal Links)	1000 per environment
Application attribute mappings	100 per application
Sign-on policies or DaVinci flow policies	20 per application
Terms of service text	32,000 characters per revision text

Configuration
Type	Limit
Custom domains	Paid plans only
Email customization	Paid plans only
Webhooks	50 per environment
Email trust domains	50 per environment
Themes	100 per environment
Forms	100 per environment

DaVinci flow limits
Property	Limit	Description
Resource	100	Your environment can contain a maximum of 100 of each entity type. This limitation applies to flows, variables, and connections, but not to end users. Each flow is limited to 100 stored versions.
API payload	10 MB	The maximum payload size for any API call (such as POST, GET, or DELETE) made within a flow.
Number of nodes that can be run per flow invocation	Twice the number of nodes in the flow or 70, whichever is higher	Maximum number of nodes that can be run. This limit is distinct for each flow, so if a flow launches a subflow, both flows can run a number of nodes up to this limit.
Flow timeout	Default is 5 minutes. Maximum possible is 2 days.	A timeout value for the entire flow, beginning when the flow is invoked. Editable for each flow. Learn more in Editing flow settings.
Flow HTTP response timeout	Default is 15 seconds. Maximum possible is 120 seconds.	A timeout value for any HTTP call made by any node in the flow. Editable for each flow. Learn more in Editing flow settings.
Node payload	1 - 10 MB (depending on the node)	The maximum size of the payload sent by a node to future nodes.

Learn more in DaVinci flow limits.

IdPs
Type	Limit
IdPs	1000 per environment
IdP discovery rules	200

Gateways
Type	Limit
Gateways	Maximum of 20 gateways per environment.
User Types	Maximum of 20 user types per LDAP gateway.

Provisioning
Type	Limit
Revisions	1000 per environment
Stores	4196 per environment
Rules	4196 per environment
Mappings	4196 per environment

PingOne Authorize
Type	Limit
Unnamed versions	500 per environment
Named versions	100 per environment
Data size	7 MB per version
User-defined entities or configurations	4000 per environment
Managed entities or configurations	6000 per environment
Decision endpoints	30 per environment
Recent decisions	20 per decision endpoint
Service caching	24 hours maximum
API Servers	25 per environment
Operations	25 per API server
Roles	128 per environment
Resources	128 per environment
Permissions	128 per environment
Assignments	1024 per role

PingOne MFA
Type	Limit
Active devices	20 per user

PingOne Verify
Type	Limit
Hourly authentications	3 attempts per hour
Daily authentications	10 attempts per day

Ping Identity customers are not limited by how many verify transactions they perform. However, each of their users is limited by how many document authentications they perform.