PingOne

Using a custom Twilio account with PingOne

If you have an existing custom Twilio account, you can configure PingOne to use it for SMS and voice notifications.

Keep the following points in mind:

  • Billing: You must set up your Twilio billing arrangements before you can configure PingOne to use your account.

  • Multiple Twilio accounts: If you have more than one Twilio account, you can only use one of them. If you have sub-accounts, you can use one of:

    • The main account

    • A single sub-account of the main account

  • Inactive Twilio Accounts: It is the administrator’s responsibility to delete a Twilio account configuration in PingOne if the account becomes inactive. See Managing a Twilio account in PingOne for deleting a custom Twilio account from PingOne.

To configure a custom Twilio account go to Configuring a Twilio account for PingOne.

To manage a custom Twilio account go to Managing a Twilio account in PingOne.