PingOne

Using a Twilio account with PingOne

If you have an existing Twilio account, you can configure PingOne to use it for SMS and voice notifications.

Keep the following points in mind:

  • Billing: You must set up your Twilio billing arrangements before you can configure PingOne to use your account.

  • Multiple Twilio accounts: If you have more than one Twilio account, you can only use one of them. If you have sub-accounts, you can use one of:

    • The main account

    • A single sub-account of the main account

  • Inactive Twilio Accounts: It is the administrator’s responsibility to delete a Twilio account configuration in PingOne if the account becomes inactive. See Managing a Twilio account in PingOne for deleting a custom Twilio account from PingOne.

To configure a Twilio account, go to Configuring a Twilio account for PingOne.

To manage a Twilio account, go to Managing a Twilio account in PingOne.