PingOne

Resetting a user password

Use the Users page to reset a user password. When you reset a user’s password, you can create a new password for the user, or force the user to choose a new password the next time they sign on.

Steps

  1. In the PingOne admin console, go to Directory > Users and browse or search for the user you want to reset the password for.

  2. Click the More Options (⋮) icon and then click Reset Password.

  3. In the Reset Password modal, select one of the following:

    • Force password reset on next sign on: The user is prompted to change their password the next time they sign on.

    • Create or generate a password: Enter a temporary password or click Generate Password to have PingOne create a secure password. Click the Eye icon () to view the password as text, and copy the password if needed.

    Reset user password

  4. Click Save.