Upgrading the PingOne RADIUS Gateway
Use the following information to update the PingOne RADIUS Gateway to a later version. You’ll uninstall the old version before installing the new one.
Steps
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In the PingOne admin console, go to Integrations → Gateways.
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Click the appropriate gateway entry to open the details panel.
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Click the Download tab.
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Click the download link to download the ZIP archive for the version to which you want to upgrade.
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Extract the ZIP archive to the computer that will run the gateway. We recommend that you use a common location as the parent directory, such as
C:\Program Files\Ping Identity
. -
Configure the
run.properties
file, including providing the gateway credential information. Therun.properties
file is located in theconfig
directory. For example:C:\Program Files\Ping Identity\pingone-radius-gateway-<new-version>\config
. -
Uninstall the old version of the gateway before installing the new one.
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Start the Services system application and find the RADIUS Gateway service that you are upgrading from.
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Right-click and select Properties.
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Note the Path to executable value.
For example, if the value is
C:\Program Files\Ping Identity\pingone-radius-gateway-1.2.0\bin\windows\radius-gateway-windows-x86-64.exe -s C:\Program Files\Ping Identity\pingone-radius-gateway-1.2.0\bin\windows\PingOneRadiusGatewayService.conf
then you can find the
uninstall-service.bat
file in theC:\Program Files\Ping Identity\pingone-radius-gateway-<old-version>\bin\windows
directory. -
Optional: Start the Services system application and stop the RADIUS Gateway <old-version> service.
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Run the
uninstall-service.bat
file for the RADIUS Gateway <old-version> service, without any parameters. The underlying directories and files are not removed. Make backup copies and remove the files as needed.
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After you have uninstalled the old version, you can finish installing the new one.
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Locate the
install-service.bat
file for the RADIUS Gateway <new-version> service. -
Run the
install-service.bat
file without any parameters.By design, the
install-service.bat
file does not start the service automatically after completion. However, the service is configured to start automatically at the next and subsequent restarts of the Windows operating system. -
In the Services system application, start the new PingOne RADIUS Gateway <new-version> service.
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