PingOne

User Devices report

You can view and export reports that list the details of MFA devices, such as the username and user ID associated with the device, using a number of device-related filters. For example, you can generate a report listing all email devices or a report containing all of the devices whose phone number starts with a certain country code.

Steps

  1. In your PingOne environment, go to Directory → Users.

  2. Click the User Devices Report button at the top of the page.

    Result:

    The table shows basic information for each device, such as the associated username and the device type.

  3. Use the Filter button to filter the data displayed, based on one or more of the following criteria: device type, MFA status, user ID, email address, phone number. For email address and phone number, you can specify the whole address/number or use the starts with option. When you use the equals option, the search is case-sensitive. When you use the starts with option, the search is not case-sensitive.

  4. If you want to export the displayed data to a file:

    1. Click Generate Report.

    2. Select Generate CSV or Generate JSON.

    3. When the export is finished, copy the displayed password, which you will need to open the .zip file that contains the requested output, and then clickDownload CSV/ Download JSON.

    The generated file is available for up to two hours. If you want to generate another report within this time period, change the filters applied to the data.