PingOne

Completing your administrator account registration

When you receive an email indicating that you were added as an administrator in PingOne, you must verify your email address and update your password to complete the process.

Before you begin

You should have received the following information from the PingOne administrator adding you as an administrator:

  • Your PingOne user name if it is different from your email address.

  • The Console Login URL for the environment that you are being added to.

  • (Optional) A temporary password.

Steps

  1. Go to the PingOne console using the URL you received from the administrator.

  2. Enter your PingOne Username.

  3. Update your Password.

    Choose from:

    • If you received a temporary password, enter it and create a new password when prompted.

    • Click Forgot Password, enter your PingOne username on the Password Reset window, and click Submit.

      An email containing a recovery code is sent to the email address associated with your PingOne user account. Paste the code where indicated on the Enter New Password window. Create a new password and click Save.

      Result:

    You are signed on to the PingOne administrator console.

  4. On Verify Email Address, click Verify.

    Result:

    A new verification code is sent to your email address.

  5. Paste the verification code where indicated and click Confirm.

Result

Your administrator account registration is complete.