PingOne

Adding the records to your DNS configuration

After you add the trusted email domain, copy the email domain trust records and add them to your DNS configuration. Ensure that you add the records as TXT records, not CNAME records.

Steps

  1. Go to Settings > Domains.

  2. For the appropriate email domain name entry, click Verify.

  3. In the Email Domain Verification screen, copy the email domain trust records to a secure location.

  4. Go to your DNS manager and update it with these copied email domain entries. You can leave the PingOne window open, or close it and return later.

    The specifics of DNS configuration depend on your DNS manager. We recommend that you wait at least one hour for the DNS changes to propagate through the internet, although it can take up to 24 hours.