PingOne

Verifying the custom domain name

Ensure that you have added a CNAME record to your DNS configuration before starting this task. You cannot verify a custom domain until you update the DNS manager to add the CNAME record value, which consists of your domain name pointing to the canonical name that you copied from PingOne.

Steps

  1. Go to Settings > Domains.

  2. Click Verify domain.

  3. In the Verify Custom Domain window, click Verify.

    The specifics of DNS configuration depend on your DNS manager. Changes to the DNS can take up to 24 hours to propagate through the internet, so you might need to click Verify multiple times over that period of time until the DNS record is found.

Result

PingOne verifies that the CNAME is associated with the custom domain name you entered. This association is needed to set up domain control and enable the functionality of a custom domain.