PingOne

Setting up an environment for strong authentication (MFA)

You can create a new PingOne environment and add multi-factor authentication (MFA) for Customer or Workforce use cases.

If you want to integrate an existing Workforce (PingID) account with a PingOne environment go to Migrating a PingID account from the legacy PingID admin portal to PingOne.

Follow the relevant instructions depending on the geography in which your environment is located.

  • All other regions

  • Singapore

Creating a new PingOne environment with MFA

To enable MFA for Customer or Workforce workflows, create a PingOne environment, add the relevant MFA service, add and configure any other services that you want to include, and select the relevant license.

  • When you create a new PingID account in a PingOne environment, the PingID mobile app UI automatically displays both the organization name and environment name. If you want only the PingOne environment name to show in the app and push notifications, after creating the environment go to PingOne Environment Properties and edit the Name field.

  • If you have an existing PingID environment and want to integrate it with a PingOne, follow the instructions in Integrating a PingID account with a new PingOne environment.

Steps

  1. In the PingOne admin console, click + to add an environment, and then select either:

    • Customer Solution to get a preconfigured bundle that includes PingOne SSO, PingOne MFA, PingOne Protect, PingOne Verify, and DaVinci.

    • Workforce Solution to get a preconfigured bundle that includes PingOne SSO, PingID, PingOne Protect, and PingOne DaVinci.

    • Build your own solution: Select the solutions that you want to add to the environment. The options available depend on the license agreement you have.

  2. In the Services window, enter the following information:

    • Environment Name: Enter a name for your PingOne environment.

    • Description (optional): Enter a description for the environment.

    • Environment Type: Select either Sandbox or Production

    • Region: Select the geography where you want to create your environment.

    • License: Select the relevant license.

  3. Click Finish.

Next steps

You can:

Creating a new PingOne environment with MFA

This section outlines the steps to create an environment for MFA in the following regions:

  • Singapore

To enable MFA for Customer or Workforce workflows, create a PingOne environment that includes PingOne MFA. The environment you create will be optimized for Customer or Workforce cases, depending on your license.

About this task

Steps

  1. In the PingOne admin console, go to, click + to add an environment, and then select either:

    • Customer Solution to get a preconfigured bundle that includes PingOne SSO, PingOne MFA, PingOne Protect, PingOne Verify, and DaVinci.

    • Workforce Solution to get a preconfigured bundle that includes PingOne SSO, PingOne MFA, PingOne Protect, and DaVinci.

    • Build your own solution: Select the solutions that you want to add to the environment. The options available depend on the license agreement you have.

      The Build your own option can’t be used to create Workforce environments right now, as it defaults to a Customer environment. This temporary limitation will be resolved in a future release. To create a Workforce environment, select the Workforce Solution tile to create the environment, then add any additional services later.

  2. In the Services window, enter the following information:

    • Environment Name: Enter a name for your PingOne environment.

    • Description (optional): Enter a description for the environment.

    • Environment Type: Select either Sandbox or Production

    • Region: Select the Singapore region.

    • License: Select the relevant Customer or Workforce license. The environment type (Customer or Workforce) is determined by the license you choose.

  3. Click Finish.

Next steps

You can: