PingOne

Setting up an environment for strong authentication (MFA)

You can create a new PingOne environment and add multi-factor authentication (MFA) for Customer or Workforce use cases.

If you want to integrate an existing Workforce (PingID) account with a PingOne environment go to Migrating a PingID account from the legacy PingID admin portal to PingOne.

Follow the relevant instructions depending on the geography in which your environment is located.

  • All other geographies

  • Singapore and Canada

Creating a new PingOne environment with MFA

To enable MFA for Customer or Workforce workflows, create a PingOne environment, add the relevant MFA service, add and configure any other services that you want to include, and select the relevant license.

  • When you create a new PingID account in a PingOne environment, the PingID mobile app UI automatically displays both the organization name and environment name. If you want only the PingOne environment name to show in the app and push notifications, after creating the environment go to PingOne Environment Properties and edit the Name field.

  • If you have an existing PingID environment and want to integrate it with a PingOne environment, follow the instructions in Integrating a PingID account with a new PingOne environment.

To create a new environment for MFA, follow the instructions in Adding an environment and include the applicable MFA service:

  • For Customer use cases, add the PingOne MFA service to the environment.

  • For Workforce use cases, add the PingID service to the environment.

After you create your environment, you can:

Creating a new PingOne environment with MFA

This section outlines the steps to create an environment for MFA in the following PingOne geographies:

  • Singapore

  • Canada

To enable MFA for Customer or Workforce workflows, follow the instructions in Adding an environment and include the PingOne MFA service. The environment you create will be optimized for Customer or Workforce cases, depending on your license.

After you create your environment, you can: