PingOne

Using Twilio Verify with PingOne

You can add a Twilio account to use Twilio Verify for sending PingOne notifications.

Before you begin

Ensure that you have:

  • Your Twilio account string identifier (SID), Auth Token, and Twilio Verify Service SID from the Twilio dashboard.

Steps

To start using Twilio Verify for PingOne notifications:

  1. In the PingOne admin console, go to Settings > Senders.

  2. Click +, enter the following options, and then click Next:

    1. In the Sender Type list, select SMS/Voice.

    2. In the Provider Type list, select Twilio.

    3. In the Twilio Account Type list, select Twilio Verify.

  3. Click Next.

  4. In the Provider Configuration window, enter the following information:

    • Provider Name: Enter a meaningful name for the Twilio Verify sender.

    • Account SID: Enter the Twilio account SID.

    • Auth Token: Enter the Twilio account’s Auth Token.

    • Twilio Verify Service SID: Enter the SID of the Verify Service that you want to use for PingOne notifications.

  5. Click Save. A Third-party Service Consent message shows. Click I Consent to proceed and save your changes.

  6. In your Twilio account:

    1. Turn on the Enable Custom Verification Code option.

    2. Enable events for auditing Twilio Verify activity by following the steps in the Verify Events Onboarding Guide in the Twilio documentation. In the sink creation step, enter the following Ping URL in the Destination field: https://api.pingone.com/v1/environments/{environmentId}/notificationCallback/twilioVerify and select POST as the method.

    If you’re in a Ping Identity geography other than North America, replace api.pingone.com in the URL with the relevant domain, as described in PingOne API domains in the PingOne developer documentation.

Next steps

After saving Twilio Verify as a notification sender, when you edit a notification template, the SMS section contains a list of all the Verify templates defined for the account. You can select the Verify template that you want to use for the notification. Learn more about configuring notification templates in Editing a notification template.