PingOne

Promoting a Sandbox environment to Production

Use the Environment Properties page to promote a Sandbox environment to Production.

Promoting a Sandbox environment to Production is a permanent change and can’t be reversed. You cannot demote a Production environment to Sandbox.

Before you begin

To promote an environment, you must have the Environment Admin role or a custom role with equivalent permissions.

If you have a trial license, you can’t promote Sandbox environments to Production.

Learn more about environment types in Sandbox and Production environments.

Steps

  1. In the PingOne admin console sidebar, click the Ping Identity logo to open the Environments page and browse or search for the applicable environment.

  2. Click the environment to view the environment properties and verify that the environment is a Sandbox environment.

    A screenshot of the environment details view for the BX Books environment with the Type outlined to show it is a Sandbox environment

  3. Click the Pencil icon.

  4. At the bottom of the page, under Type, select the Promote to Production checkbox.

    Screenshot of an environment in edit mode showing the Promote to Production checkbox selected

  5. Click Save.

  6. Click Promote on the Promote to Production modal to confirm the change.

    This action cannot be reversed.

Result

The environment is now a Production environment.