Dynamics CRM Integration Guide

Change signing certificates

About this task

The Dynamics CRM server may cache the signing certificate, which can cause trust errors when changing the PingFederate signing certificate. Reconfiguring claims-based authentication is recommended when you change the PingFederate signing certificate. After changing the signing certificate in the Dynamics CRM connection, do the following in the Dynamics CRM server:

Steps

  1. In the Microsoft Dynamics CRM Deployment Manager, disable claims-based authentication.

  2. Run iisreset from the command line on the Dynamics CRM Web server.

  3. In the Microsoft Dynamics CRM Deployment Manager, reconfigure claims-based authentication.

  4. In the Microsoft Dynamics CRM Deployment Manager, if previously enabled, reconfigure Internet-Facing Deployment.

  5. Run iisreset from the command line on the Dynamics CRM Web server.