Known issues and limitations
The following are known issues and limitations of the Coupa Connector integration:
-
Because of a limitation in PingFederate 8.1 and earlier versions, when configuring two service provider (SP) connections with the same provisioner, the second connection built might be pre-populated with the channel from the first connection. To avoid conflicts, delete this pre-populated channel and create a unique channel for each connection.
-
Single logout (SLO) is not supported.
-
Group (department) provisioning is not supported.
-
User attributes cannot be cleared when set.
-
Failed requests to update a user might remove the user from their roles, approval groups, content groups or departments until the update request is successfully retried.
-
Managers must exist in Coupa before they can be added as the manager of another user. Not doing so results in a failure.
-
Values set for the
phone-mobile
orphone-work
attributes must adhere to how the service provider validates phone numbers. Not doing so results in a failure. -
Currency values are expected as a number with two decimals, for example
1000.00
. Not providing the value in the correct format might result in the value being stored as something different than what you sent, for example,1,000.00
is stored as1.00
.