Known issues and limitations

This integration does not support group provisioning.

When an LDAP user is deleted in a targeted group distinguished name (DN), the provisioning connector does not propagate the deletion until a new user is added to the group. This limitation is compounded when the User Create provisioning option is disabled. For solutions, see SaaS provisioner does not remove the user in the Knowledge Base.

Due to PingFederate limitations, user attributes cannot be cleared once set.

Zoom only allows a single value for the Roles attribute.

Zoom does not allow users with the admin role to be disabled or deleted. Change the user’s role first.

Due to a limitation in Zoom, if a user’s attributes change at the same time they are enabled or disabled, only the "disabled" status is updated in Zoom. The attributes are updated the next time a change is made to that user.