User management

The Concur Provisioner synchronizes users from your datastore to Concur. The following describes the behavior of each provisioning capability.

You can configure the following capabilities and specify which users to provision when you get to the Configure provisioning part of the setup process.

Synchronizing existing users

PingFederate synchronizes users based on the empId attribute in Concur. If a user already exists in your datastore and Concur, mapping this attribute correctly links the two records together.

For example:

In Concur, Janet’s empId is 123abc.
In your datastore, Janet’s employeeID is 123abc.
On the Attribute Mapping tab of your provisioning connection configuration, map the empId attribute to employeeID.
When the provisioning connector runs, the datastore user is provisioned with a empId of 123abc. That matches Janet’s existing empId in Concur, so her information in the datastore is synchronized to her Concur account.

User provisioning

PingFederate provisions users when any of the following happens:

A user is added to the datastore group or filter that is targeted by the provisioning connector.
A user with disabled status is added to the datastore group or filter that is targeted by the provisioning connector, and the Provision disabled users provisioning option is enabled. This feature is not available in all provisioning connectors.

You can define which users PingFederate targets for provisioning on the Source Location tab of your provisioning connection configuration.

User updates

PingFederate updates users when a user attribute changes in your datastore.

You can define which attributes PingFederate monitors for changes on the Attribute Mapping tab of your provisioning connection configuration.

User deprovisioning

PingFederate deprovisions users when any of the following happens:

A user is deleted from the user store.
A user is disabled in the user store.
A user is removed from the datastore group or filter that is targeted by the provisioning connector.