Webex Provisioner

User management

The Webex Connector synchronizes users from your datastore to Webex. The following describes the behavior of each provisioning capability.

You can configure the following capabilities and specify which users to provision when you get to the Configuring provisioning and single sign-on part of the setup process.

Synchronizing existing users

PingFederate synchronizes users based on the email attribute in Webex. If a user already exists in your datastore and Webex, mapping this attribute correctly links the two records together.

For example:

  • In Webex, Janet’s email is jsmith@example.com.

  • In your datastore, Janet’s mail is jsmith@example.com.

  • On the Attribute Mapping tab of your provisioning connection configuration, map the email attribute to mail.

  • When the provisioning connector runs, the datastore user is provisioned with a email of jsmith@example.com. That matches Janet’s existing email in Webex, so her information in the datastore is synchronized to her Webex account.

User provisioning

PingFederate provisions users when any of the following happens:

  • A user is added to the datastore group or filter that is targeted by the provisioning connector.

  • A user with disabled status is added to the datastore group or filter that is targeted by the provisioning connector, and theProvision disabled users provisioning option is enabled. This feature is not available in all provisioning connectors.

You can define which users PingFederate targets for provisioning on the Source Location tab of your provisioning connection configuration.

User updates

PingFederate updates users when a user attribute changes in your datastore.

You can define which attributes PingFederate monitors for changes on the Attribute Mapping tab of your provisioning connection configuration.

User deprovisioning

PingFederate deprovisions users when any of the following happens:

  • A user is deleted from the user store.

  • A user is disabled in the user store.

  • A user is removed from the datastore group or filter that is targeted by the provisioning connector.