Zendesk Provisioner

Deploying the integration files

To get started with the integration, deploy the Zendesk Provisioner files to your PingFederate directory.

Steps

  1. Download the Zendesk Provisioner .zip archive from the Ping Identity Integration Directory.

  2. Stop PingFederate.

  3. If you’re upgrading an existing deployment, delete the pf-zendesk-quickconnection-<version>.jar file from your <pf_install>/pingfederate/server/default/deploy directory.

  4. Extract the .zip archive and merge the contents of the dist directory with your <pf_install>/pingfederate/server/default/deploy directory.

    Enable the PingFederate provisioning engine:

    1. Open your <pf_install>/pingfederate/bin/run.properties file.Change pf.provisioner.mode to STANDALONE. Save the file.

      To configure the FAILOVER mode instead, see Deploying provisioning failover in the PingFederate Server Clustering Guide.

  5. Start PingFederate.

  6. If you operate PingFederate in a cluster, repeat steps 2-4 and step 6 for each engine node.