Code42 Integration Guide for PingOne

Testing user provisioning

Check your provisioning connection by adding a user.

Steps

  1. In PingOne, create a user:

    1. Go to Directory → Users and click the icon.

    2. In the Username field, enter a username in the form of an email address.

    3. In the Population list, select the population that you chose in Creating a provisioning connection in PingOne.

    4. Click Save.

  2. Check for the user in Code42:

    1. In Code42, go to Environment → Users.

    2. Look for the user that you created in PingOne.

      Troubleshooting:

      If the user doesn’t appear in Code42:

    3. In PingOne, go to Directory → Users and open the details pane for the use that you created.

    4. In the Services list, select Sync Status.

    5. Verify that the user is synced to your provisioning identity rule.