Activate features
Steps
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Login to your SharePoint Central Administration site.
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Go to Central Administration → System Settings → Manage farm features.
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Activate the Ping Identity People Picker Claims Provider feature if it is not already active:
Activating the feature registers the claim provider in SharePoint.
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Click on the gear icon on the top right corner of the Central Admin site.
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Click on Site Settings → Site Actions → Manage site features.
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Activate the Ping Identity People Picker Claims Administration feature: