Symantec VIP Integration Kit

Adding credentials as an administrator

As an administrator, you can manually add credentials to a user’s account. This allows them to sign on with Symantec VIP using another device or authentication method.

Steps

  1. Sign on to the Symantec VIP Manager portal as an administrator.

  2. On the Users tab, go to the user that you want to modify and click Edit Details.

  3. In the Credentials section, click Add Another.

  4. In the Type list, select the desired authentication method.

  5. In the Credential ID field, enter the user’s credential ID.

    You can find the ID on the user’s VIP Access mobile app, or on their physical VIP security token or card.

  6. (Optional) If the Extension field appears, enter a phone extension.

    The extension can include hashtags, commas, asterisks, periods, and the letter x, but only if numbers precede these characters.

  7. In the Name field, enter a name, then click Save.