Obtain your Zendesk SAML 2.0 metadata XML file
About this task
This connectors quick-connection template uses a metadata XML file to assist in configuring many settings in the SP connection. Before configuring your SP connection, you must first prepare the zendesk-saml-metadata.xml
that comes packaged with the Zendesk Connector.
Steps
-
Open the
zendesk-saml-metadata.xml
file that came packaged with the Zendesk Connector in a text editor. -
Replace all instances of
SUBDOMAIN
with your Zendesk subdomain value:Example:
If your Zendesk subdomain is
pingidentity1234567890
, thenSUBDOMAIN.zendesk.com
would becomepingidentity1234567890.zendesk.com
. -
Save your changes.