Akamai

Enabling debug logging

To help with troubleshooting or monitoring, you can turn on activity logging for PingFederate, the Akamai Account Protector IdP Adapter, or both. You can also use logging for analytics.

This task is optional.

You can find general information about logging in Enabling debug messages and console logging in the PingFederate documentation.

Steps

  1. Open the <pf_install>/pingfederate/server/default/conf/log4j2.xml file for editing.

  2. To log activity for PingFederate and all adapters:

    1. Go to the following section in the log4j2.xml file:

      <AsyncRoot level="INFO" includeLocation="false">
      	<!-- <AppenderRef ref="CONSOLE" /> -->
      	<AppenderRef ref="FILE" />
      </AsyncRoot>
    2. Change INFO to DEBUG:

      <AsyncRoot level="DEBUG" includeLocation="false">
      	<!-- <AppenderRef ref="CONSOLE" /> -->
      	<AppenderRef ref="FILE" />
      </AsyncRoot>
    3. (Optional) To see the adapter activity in the console as well as the log file, remove the comment tags surrounding the CONSOLE line:

      <AsyncRoot level="INFO" includeLocation="false">
      	<AppenderRef ref="CONSOLE" />
      	<AppenderRef ref="FILE" />
      </AsyncRoot>
  3. To log activity relating to the Akamai Account Protector IdP Adapter only, add the following line:

    <Logger name ="com.pingidentity.adapters.akamai.account.protector" level="DEBUG"/>
  4. Save the file.