PingOne

PingID desktop app requirements and limitations

Requirements

To use the PingID desktop app, you’ll need:

Supported platforms

PingID desktop app is available for the following platforms and versions:

Mac devices

  • macOS 14 Sonoma or later.

Windows devices

Support and requirements vary according to the Windows machine specifications.

Windows machines with Intel(x64)

  • Supported on Windows 10 and Windows 11.

  • Requires:

    • .NET Framework 4.7.2 or later.

    • Visual C++ Redistributable 2022(x64), or later.

Windows machines with ARM processors:

  • Supported on Windows 11

  • Requires:

    • .NET Framework 4.8.1, or later.

    • Visual C++ Redistributable 2022(arm64) or later.

Device and security requirements

The following hardware requirements apply to ensure the secure storage of authentication keys:

  • Device architecture must support secure key storage (secure enclave).

  • Mac devices: Models with Apple Silicon (ARM-based) or an Intel processor with the T2 Security Chip architecture are supported.

  • Windows devices: Devices must include TPM 2.0.

Browser requirements